PRIVACY POLICY

Privacy Policy

Effective Date: 16/05/2025

At Steeleworks, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online or in person.

Please read this policy carefully to understand how we handle your personal information.

1. Who We Are

Steeleworks is a fitness facility dedicated to helping individuals improve their health and fitness through coaching, community, and structured workouts. For the purposes of data protection laws, Steeleworks is the "data controller" of your personal information.

If you have any questions about this policy, please contact us:

Email: info@crossfitstalybridge.com
Phone: 07851789298
Address: Unit 6, Waterloo Rd, Stalybridge, Tameside, SK152AU

2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide to Us:

  • Name

  • Email address

  • Phone number

  • Emergency contact details

  • Billing/payment details

  • Health and fitness information (e.g., injuries, goals)

  • Account login credentials (if applicable)

Information We Collect Automatically:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our site

  • Cookies and tracking technologies (see Section 7)

3. How We Use Your Information

We use your information to:

  • Provide you with our services, classes, and coaching

  • Manage your membership and billing

  • Communicate with you about bookings, updates, promotions, and events

  • Improve our website and services

  • Ensure your health and safety during participation

  • Comply with legal obligations

4. Legal Bases for Processing

We only process your personal data where we have a legal basis to do so. These include:

  • Your consent (e.g., opting into marketing emails)

  • Contractual necessity (e.g., managing your membership)

  • Compliance with legal obligations

  • Legitimate interests (e.g., improving our services)

5. Sharing Your Information

We will never sell your personal information. We may share your data with:

  • Trusted service providers (e.g., payment processors, booking platforms)

  • Our professional staff and coaches (where necessary)

  • Legal authorities when required by law

All third parties we work with are required to handle your data securely and lawfully.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Cookies and Tracking

Our website may use cookies to enhance your experience and collect anonymous analytics data. You can control cookie preferences through your browser settings.

8. Your Data Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how we process your data

  • Withdraw consent at any time (for marketing purposes)

To exercise any of these rights, contact us using the details above.

9. Security Measures

We take appropriate security measures to protect your personal information, including encryption, secure servers, and restricted access to data.

10. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please read their privacy policies separately.

11. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Steeleworks

info@crossfitstalybridge.com